ASA24® Instructions for Study Staff & Respondents

The following documents have been created by the National Cancer Institute (NCI) as resources for study staff and Respondents. In addition, we invite ASA24 users to share resources that they have developed for their own studies so that we may make them available to others - if you have a resource that you would like to share, please contact the ASA24 Help Desk.

When participants are using ASA24-2016, they can also obtain help through three different buttons in the ASA24 system:

Help button – used to access the Help Center where participant has access to frequently asked questions (FAQs)

Yellow question mark icon – used to get help specific to the question a participant is being asked to answer

Plate with the fork, knife, and spoon icon - used to navigate back to the home screen where participants can view all the foods, drinks, and supplements already reported

Researchers that are using the 2016 version of the ASA24 system are encouraged to contact the ASA24 Support Team if there are tips that should be included in future troubleshooting or participant guides to report bugs that are encountered using either the Respondent or Researcher websites.

Troubleshooting, Getting Started, and Participant Help Guides

ASA24-2016, ASA24-Canada-2016, and ASA24-Australia-2016

ASA24-2014, ASA24-Kids-2014, or ASA24-Canada-2014

ASA24-2011 or ASA24-Kids-2012

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Internet Browser Instructions

For ASA24-2016, ASA24-Canada-2016, and ASA24-Australia-2016

The 2016 versions of the ASA24 system are HTML5 applications and must be used with an HTML5 compatible internet browsers. See Web Site Policy for information on compatible browsers by platform and device type.

For ASA24 Versions prior to 2016

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ASA24 is a registered trademark of HHS.